FileNET/P8 Administrator

 

Certified FileNET P8 professional, having 10 years of experience in Information Technology; all 10 years are relevant experience in FileNET P8 Development, Installation and Administration, and is being presented for the role of FileNET/P8 Administrator.

 

Major Strengths:

·               Experienced in Design, Development, Installation, upgrade and administration of FileNet Technologies and Products (IBM FileNet P8 Content Management, Business Process management and Image services). 

·               Proficient in analysing and translating business requirements to technical requirements and architecture.

·               Concentration on building ECM and BPM business solutions from the business need and solutions aspect, in contrast to the product line.

 

Education:

Professional History:

 

Certifications/ Trainings:

·               FCP Business Process Manager-Developer 2A; FCP Content Manager-Developer/Administrator 2A

·               FCP Email Manager-Developer/Administrator 2A; FCP Records Manager-Developer/Administrator 2A

·               FileNet P8 4.5 CM / BPM Developer and Administrator; FileNet P8 5.1 CM / BPM Developer and Administrator

·               IBM Datacap Taskmaster Capture 8.1: Configuration and Implementation; IBM Content Navigator 2.0.2

 

Key Achievements:

·               Received best performance certificate from the client Standard Insurance Company for solution design, deployment support and successful delivery of the project.

·               Received appreciation from BNP Paribas Bank for continuous improvement in the quality of deliverables.

·               Multiple testimonial and endorsements from Department Of Education for excellence in performance.

 

Technical Summary:

ECM / BPM Suites: IBM FileNet P8 Suite 3.5/4.0/4.5/5.1/5.2, FileNet Process Designer, FileNet Business Process Framework 4.0, IBM Content Collector 2.2.02, Kofax Capture 9.0, IBM Datacap 8.1, FileNet Capture/ADR 5.2, eForms, IBM Content Navigator 2.0, Workplace/XT, Image Services, IBM Enterprise Records Manager 5.1.2 and IBM Case Manager 5.2

Languages: Java/J2ee Struts 2.0, IBM FileNet P8 CE/PE API, FileNet WAT, JMS/MDB, SQL.

Software and Tools: IBM WebSphere 7.0.0.21, BEA WebLogic 8.1/9.2, IBM Rational Application Developer 7.0/8.0, VSS, ClearCase, TOAD, IBM Tivoli Directory Server 5.2, Quality Center 9.2, JIRA.

Databases: DB2 9.0, Oracle 8i/10g, SQL Server 2005/2008.

Systems: Microsoft Windows XP/2005/2008R2, Linux/Unix, AIX.

 

Professional Experience:

 

Viewpointe, Parsippany, NJ, USA

Senior IBM FileNET P8 Administrator/Developer, July 2014 to Present

 

Responsibilities:

·               Responsible for Interacting with Client Architect for any business requirement clarification.

·               Developing FileNet CE Weservices Client calls and SAML CUSTOM LOGIN module authentication using      WS-EAF framework as part of OnPointe Versioning features.

·               Developed code to integrate FileNet with PING federate to issue and validate Saml token before authenticating with Content Engine server as part of Custom Login (SAML) module.

·               Configured FileNet data model in SoftLayer FileNet 5.1 Dev environment before migrating applications from Rackspace to SoftLayer cloud environment

·               Installed and configured FileNet 5.2 environment to migrate applications from FileNet 5.1 to 5.2 and currently working on applications migration plan and approach.

·               Installed, configured and deployed IBM Content Navigator 2.2 and IBM Datacap in FileNet 5.2 environment.

·               Involved in designing and implementing records management using IBM FileNet and creation of File Plan Object Store (FPOS) and ROS, and security configuration in FileNet.

·               Working on Event Handler and Bulk Record declaration changes using FileNet API's and Java technologies.

·               Raised a PMR with IBM for FileNet issues and follows up on the issue on regular basis. Found a bug in FileNet Content Engine application and IBM has resolved the issue and making this defect as part of official release.

·               Deployment of applications to various environments, leading to production, including deployment steps.

·               Had given training to Viewpointe Project team on FileNet P8 5.1 product and its features.

·               Administration and monitoring of FileNet environment (CE, AE, PE, WorkplaceXT, ICN, IER) like monitoring the servers, checking error logs, fixing it, including starting and stopping of FileNet components on Linux.

 

Environment:

·               Linux, Windows 2008 R2, Java, IBM RAD 8.0, FileNet P8 5.1 suite, FileNet CEWS APIs, FileNet CE PE APIs, IBM WebSphere Server 7.0.0.21, IBM ICC 2.2.0.2, WorkplaceXT, IBM Content Manager On Demand, IBM Datacap 9.0, IBM Content Navigator, Enterprise Records 5.1.2, Win CVS, Putty, HP Quality Centre 11.0

 

Standard Insurance Company, Bangalore, India                                      

Senior IBM FileNET P8 Administrator/Developer, October 2012 to June 2014

 

Responsibilities:

·               Participation in requirement gathering and clarification of requirements with Business

·               Involved in all the phases of project in rewriting 8 applications from Image Services (IS) to FileNet P8 and 4 applications from FileNet 4.5 to 5.1, including FileNet environment.

·               Prepared High-level and low level design documents based on Use Case documentation

·               Prepared Taxonomy document based on the existing IS system and designed FileNet P8 data model

·               Installed and configured FileNet 5.1 environment in DEV and SYS environment.

·               Configured Object Store, Document Classes, Property Templates, Choice List  and security as per the application requirement

·               Installed and configured IBM Content Collector 2.2 in Dev and SYS environments.

·               Configuration of Portlet's, Access Roles, Entry Templates and Searches in WorkplaceXT

·               Designed/modified workflow’s for Claim Intake application and integrated Weservices in workflow.

·               Developed reusable components such as FnaTransformation, Reconciliation and Data Tracking utilities in Java.

·               Configured Metadata and task routes in ICC for each application based on the requirement

·               Configured Kofax batch classes for all the releases based on the application requirement

·               Artifacts deployment in Dev, Sys and providing deployment documentation for ACC and Production.

·               Performing deployments and release management for all 5 releases

·               Provided recommendations, standards and best practices before finalizing the solution

·               Served as a primary  technical liaison with the vendors and facilitate support and troubleshooting

·               Defect analysis and fixing in all the environments (Dev, Sys, ACC and Production)

·               Administering, Monitoring and troubleshooting issues for a full P8 environment, including Content Engine, Process Engine, Application Engine and WorkplaceXT, ICC, Kofax and Batch jobs.

 

Environment:

·               Linux, Windows XP, Java, IBM RAD 7.5, FileNet P8 5.1 suite, FileNet P8 4.5 suite, Image Services 4.0, FileNET CE PE APIs, IBM WebSphere Server 7.0.0.21, IBM ICC 2.2.0.2, Kofax 9.0, Clear Case, Putty, HP Quality Centre 11.0.

 

ANZ Bank, Bangalore, India                                      

Senior IBM FileNET P8 Administrator, November 2011 to August 2012

 

Responsibilities:

·               Involved in installation, maintaining and administering the IBM FileNet Content engine, process engine, and Application engine, Process Analyzer, ICC and Business Process Framework Applications. 

·               FileNet Installation of Content Engine, Process Engine and Application Engine, BPF, PA and Rendition Engine.

·               Configuration of Routers, Global Configuration Data, NAS & LDAP settings in Process Services.

·               IBM Content Collector 2.2.1 installation and configuration as per the project requirement.

·               Involved in designing FileNET workflows for RLA application and RLA migration from FileNet 3.5 to 4.5 environment.

·               Application administration using FileNet workplace which includes queue creation & security settings.

·               Environment Maintenance like monitoring the servers, checking error logs, fixing it.

·               Design, Configuration, and Administration of IBM Enterprise Records (IER).

·               Handling production releases and planning out the DR drills at regular periods of time, as part of this engagement, managed the administration of the FileNet Software inclusive of running traces, performance tuning & monitoring and monitoring the system logs.

·               Interacting with the corresponding teams like WebSphere, Database and Windows were involved in implementing the project or change record.

·               Performed FileNet P8 installation on Cluster environment in SIT, QA2 and UAT, Prod support environment

·               Supporting all FileNet environments (SIT, QA, QA2, UAT, Staging and Production).

·               Raising a PMR with IBM and follow up on critical issues.

·               Lead the team of 5 members and given production support on rotation basis.

·               Monitoring the FileNet environment and application jobs in Production environment on daily basis.

 

Environment:

·               Windows 2003 server, IBM FileNet 3.5x and IBM FileNet 4.5x env, IBM Web sphere 7.0, SQL Server 2008, ICC 2.2.1, Process Analyzer 4.5, Cognos, Rendition Engine, BPF 4.0, IBM Enterprise Records.

 

St. George/Westpac Bank, Sydney, Australia

IBM FileNET P8 Administrator/Developer May, 2010 to October 2011

 

Responsibilities:

·               Participation in requirement gathering exercise and clarification of requirements with Business

·               Providing better solutions to improve the FileNet performance as per the existing environment

·               Created and configured the FileNet environment specific to project implementation in DEV, INT and TRN environments

·               Supporting E2E, STAGE and Production environment related to any FileNet issues

·               Tested Disaster Recovery(DR) on yearly basis in DR Site place

·               Design data models (classes, properties, securities, storage plans, object relationships)

·               Start/stop various WAS 6.1 application servers and FileNet services

·               Involved in designing the FileNet workflow for Lynx and CLEAR applications

·               Involved in the development of CLEAR application by writing FileNet services using CE PE API’s

·               Integrating FileNet with Thunder-head for the email and PDF content generation.

·               Worked on IBM Lotus Forms design and implementation for Lynx applications

·               Implementation and production roll out of LS, BSS and eForm applications.

·               Building applications using Quick-build and deploying them in WebSphere application server

·               Deploying the applications and resolving the issues that occurred at the time of deployment

·               Interacting with the corresponding teams like Web-ops, Firefly, DDS, were involved in implementing the project or change request

·               Troubleshoot production problems, analyze/gather application logs

·               Production implementation and rollout, managing resolving issue on timely manner

 

Environment:

·               Linux, Windows XP, FileNet P8 4.5 suite, Java/J2EE, JSP, JSF, Struts Framework, Spring Framework, Content and Process Engine APIs, WMQI, XML, DB2 9.0, IBM WebSphere Server 6.1, RAD 7.5.1, IBM Lotus Forms 3.5, Thunder-head, JMS/MDB, Quick-build, Maven, CVS 1.12, Putty, Mercury Quality Centre 9.

 

BNP Paribas, Mumbai, India

IBM FileNET P8 Administrator, March 2009 to April 2010

 

Responsibilities:

·                                                                                                     Providing Business and Technical Consulting services to the client for the implementation of the Trade Finance Project

·                                                                                                     Work closely with the architecture team to analyse requirements and evaluate technical feasibility to develop the application

·                                                                                                     Utilized in-depth knowledge of functional and technical experience in FileNet and banking domain in conjunction with industry and business skills to deliver solutions to customer.

·                                                                                                     Responsible for designing Content Engine data model and implementing through FileNet Enterprise Content Manager.

·                                                                                                     FileNet 4.0 installation on Linux platform and patch up gradation from base FileNet 4.0 to FileNet 4.0.X

·                                                                                                     FileNet 4.5 installation and configuration in testing environment for new project implementation.

·                                                                                                     FileNet Capture Professional 5.2 installation and configuration

·                                                                                                     Responsible for deployment and verification of deliverables at client end and passing these deliverables to Singapore and Paris sites and providing technical support for the deployments

·                                                                                                     Testing of the TFW application and Interfaces and coordinating with various countries related to the deployment of the application

·                                                                                                     FileNet administration and support for the Trade Finance Workflow application.

·                                                                                                     Involved in the Design of Disaster Recovery plan, also participated in Backup and Restore procedure

·                                               Providing the FileNet support for Production environment by interacting with all the teams sitting in Singapore and Paris sites

·                                                                                                     Responsible for solving the defects raised by business users in Production

 

Environment:

·               AIX, Windows, FileNet P8 4.0 suite, FileNet P8 4.5 suite, Process Analyzer 4.0, FileNet Capture Professional 5.2, Java, Struts and SweetDev Framework, WebSphere 6.1, Oracle 9i.

 

Department Of Education, Tallahassee, FL, USA

IBM FileNET P8 Administrator, March 2008 to January 2009

 

Responsibilities:

·                                                                                                     Requirement gathering and analysis of existing Datacap system

·                                                                                                     Interacted directly with business users to get the requirement

·                                                                                                     Existing Datacap system walk through and gap analysis

·                                                                                                     Freezing of target forms for Capture ADR

·                                                                                                     Installed FileNet Capture and Capture ADR 5.2

·                                                                                                     Designed the forms, templates and workflow using FileNet capture tools.

·                                                                                                     Creation and configuration of settings, templates and batches

·                                                                                                     Migrated existing documents from ASR to MSAR repository using Java based classes

·                                                                                                     Involved in coding, development, review and testing

·                                                                                                     Provided extensive support for UAT and Production

·                                                                                                     Provided training for the business users at client site

 

Environment:

·               Java, JSP, VB, VB Script, Image Services, Oracle 8i, FileNet Capture 5.2, FileNet Capture ADR 5.2, Windows XP.

 

LTA (Land Transport Authority), Singapore

IBM FileNet P8 Administrator/Developer, January 2007 to February 2008

 

Responsibilities:

·               Participated in understanding the client environment to create the FileNet environment required for Project implementation

·               Configured the LDAP server and created the users, groups to access the FileNet application.

·               Analyzing the activities, Document classes and Indexes as per the requirement

·               FileNet P8 BPM 3.5 Installation and Configuration on Linux environment

·               Patch up gradation from base FileNet 3.5 to FileNet 3.5.2

·               FileNet Object Store structure configuration specific to the project requirement

·               Preparation and walk through of Technical Design Document (TDD) with business.

·               Designed User Interface and Database model

·               Developed the User Interface for Reports, Administration and Create task modules by customizing FileNet workplace using FileNET WAT frame work

·               Designed the Workflow solution as per the client requirement

·               Involved in building the application and deploying it on WebLogic application server

·               Provided extensive application support in UAT testing at client site

·               Production implementation and rollout

·               Involved in Defect analysis and resolution in Production environment

 

Environment:

·               Windows XP, Windows 2003, FileNet P8 3.5.2 suite, Java/J2ee, .Net, Spring, RAD 6.0, Oracle 9i, Win CVS, WebLogic Application Server 8.1.

 

Cadbury Schweppes, Gurgaon, India

IBM FileNET P8 Administrator, April 2006 to December 2006

 

Responsibilities:

·               FileNet P8 3.5 BPM installation and configuration on Linux environment

·               Process Analyzer 3.5 installation and configuration for generating the reports

·               Responsible for designing workflow using FileNet Process Designer

·               Developed custom components and integrated the jar files in workflow using Component Integrator.

·               Involved in the development of Workplace customization using WAT framework

·               Involved in defects removal and enhancements and Production support

·               Provided FileNet Administration and monitoring the team of 3 members

 

Environment:

·               FileNet P8 3.5 suite, WebLogic Application Server 8.0, FileNet Capture Professional 5.1, Email Manager 3.5, Process Analyzer 3.5, Right Fax, eForms, Java/J2ee, JSP, Oracle 9i, Windows 2003.

 

ABN AMRO, Gurgaon, India, Taiwan

Java/J2ee Programmer, September 2005 to March 2006   

 

Responsibilities:

·               Played a key role of Login/register process from the vision plus application

·               Involving in the development and implementation of Bank Administrator and Cardholder Management modules using Struts based java classes and JSP’s

·               Involved in Credit card holder personal information creation and updating, Login module

·               Developed key business process of Balance transfer module for India Credit card application

·               Analysis the tickets and estimate the time and effort

·               Removal of defects raised by the user on hourly basis

·               Integration testing of the entire modules and preparing the test specs

·               Prepared User Manual document for Credit Card application

·               Extensively worked in ABN AMRO production support

 

Environment:

·               Windows XP, WebLogic Application Server, Eclipse, Struts, JSP, EJB, Servlets, HTML, Vision Plus, Design Pattern (Data Access Object, Business Object and Business Delegate), Java Script, XML, Oracle 8i.